FAQ

We specialize in high-quality fishing tackle for dedicated anglers, including:

• Bite alarms for sensitive bite detection
• Premium fishing lines for various conditions
• Floats for different fishing techniques
• Leaders for strong, reliable connections
• Essential fishing tools
• Durable waders for all conditions
• Precision weights for perfect presentation

Yes! We carefully select products that perform well in various fishing environments. However, we recommend checking individual product descriptions for specific water type recommendations. Our leaders and weights in particular have specialized options for saltwater conditions.

We accept all major payment methods for your convenience:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely. We use industry-standard encryption to protect all transactions. Your payment details are processed securely through our trusted payment gateways.

We offer two reliable shipping methods:

1. Standard Shipping (10-15 working days): £12.95 flat rate via DHL or FedEx with full tracking
2. Free Economy Shipping (15-25 working days): Free for orders over £50 via EMS with basic tracking

Pro Tip: Order heavier items like waders or bulk weights early in the week to ensure weekend processing.

We ship globally to most locations, though we currently cannot deliver to parts of Asia and some remote regions. The checkout system will automatically verify if we can deliver to your location. Our base is in London at 86 Gerrard St, London, GB EC2H 4PO, but we serve anglers across the world.

We process all orders within 1-2 working days (excluding weekends and bank holidays). During peak seasons, there may be slight delays, but we’ll keep you informed.

We stand behind every product we sell. If you’re not completely satisfied:

• Returns window: 15 days from delivery date
• Condition: Items must be unused and in original packaging
• Process: Contact our team at [email protected] to initiate returns

We’re sorry to hear that! Please contact us immediately at [email protected] with photos of the damaged items. We’ll arrange for a replacement or refund as appropriate – no need to return damaged goods.

For maximum lifespan of your waders:

• Rinse with fresh water after each use, especially after saltwater fishing
• Hang to dry completely before storage
• Store in a cool, dry place away from direct sunlight
• Check seams regularly and repair minor damage promptly

Selecting the perfect fishing line depends on:

• Target species (lighter for small fish, heavier for large)
• Fishing technique (float fishing vs. ledgering)
• Water conditions (clear vs. murky)
• Personal preference for stretch and sensitivity

Our product descriptions include recommendations, and we’re happy to offer personalized advice via email.

Our dedicated team is available via email at [email protected]. We typically respond within 24 hours on weekdays. For urgent tournament-related inquiries, please include “URGENT” in your subject line.

Absolutely! As fellow anglers, we’re passionate about sharing knowledge. While we can’t guarantee specific catches (the fish have their own ideas!), we’re happy to offer gear recommendations and general advice based on your fishing plans. Just drop us an email with details about your target species and fishing location.